Orders typically arrive within 12–20 days. In rare cases, delivery may take up to 30 days due to external delays.

Please allow 7–15 days without tracking updates before requesting a reship or refund.

We currently ship to the United States only. All orders are dispatched securely from Europe.

Orders are dispatched the same or next working day. Every order includes a free tracking number.

Tracking details are sent to the email provided at checkout. If you haven’t received tracking within 48 hours, please contact us.

All charges appear discreetly on your statement under a neutral business name. If you have any concerns, feel free to contact us.

We support Visa, MasterCard, and PayPal. After confirming your order, we will send you a secure payment link to complete checkout.

If an order is lost or significantly delayed, we will either issue a refund or send a replacement. Please contact our support team with your order details.

Contact us as soon as possible with your order number or name used at checkout. If the package is confirmed lost, we will resend your order free of charge.

Payments may take up to 5 working days to appear on your bank statement.

We receive confirmation instantly, so if you’re concerned, just reach out to us.

All orders are shipped in fully discreet, unbranded, and untraceable packaging.

We offer a 10% discount on orders between $1,000–$1,100. The discount is refunded after payment completion. Contact us for details.

In the unlikely event your order is stopped at customs, we will automatically resend it at no extra cost.

All products are 100% authentic and backed by responsive customer support.

We use Stripe and PayPal, allowing buyers to dispute transactions if needed, providing full protection against scams.

Please visit our dedicated page on Home Testing Products & Authenticity for full details.